Improving communication

By | September 5, 2012

This post is a continuation of my series extracted from Scott Berkun’s book: How to make things happen. In this series, I have already shared my thought and diagrams about making decision, building trust, dealing with crisis, schedules, not to annoy people and about specification. Today’s diagram is about communication, its model, the problems you want to avoid, how you can manage it and how to get the best work from people.

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